Types of payment and order processing

Overview

  • Payment in advance by bank transfer
    We check if all ordered items are available from stock, reserve them for you and send you a proforma-invoice with all needed payment information by email.
    If an item is not available we inform you about the approx. delivery time and do not send you payment information because we do not want to get a payment for items which we do not have available from stock.
    As soon as your payment arrive at our bank account, we give your order to our warehouse and we will ship your order at the same day or the next working day (in depend of the time of payment arrival). If you are not an EU citizen, please read the very important notes at the bottom of this page about international payments and taxes.

  • PayPal - Payment by credit card
    We check if all ordered items are available from stock, reserve them for you and send you a proforma-invoice with a link to PayPal by email.
    If you already have a PayPal account you only have to click on the link, log in and confirm the payment.
    Attention: To protect you of delay, please make sure that the delivery address of the PayPal payment is the same that you gave us.
    If an item is not available we inform you about the approx. delivery time and do not send you a PayPal link because we do not want to get a payment for items which we do not have available from stock.
    As soon as your payment arrive at our bank account, we give your order to our warehouse and we will ship your order at the same day or the next working day (in depend on the time of payment arrival).
    Please note that we do not accept PayPal payments in every case from Brasil, Chile, Israel and Mexico. Please contact us for details if you want to pay by Paypal from these countries.
  • Cash payment at pick-up in 23730 Sierksdorf, Germany
    You can pick-up all goods directly at our warehouse. Sierksdorf is located directly at the highway A1, 30 km in the North of Luebeck and 50 km in the south of Puttgarden/Fehmarn. We are also connected by the B76 to Kiel, our capital city of Schleswig-Holstein.
    You will find a detailed journey description at the Impressum page.
    Please note that we only accept cash.

    Currently not possible due to the covid-19 pandemic.

  • C.O.D. - Cash on delivery (only available for Germany)
    We ship your order at the day of the order, latest at the next working day (in depend on the order time).
  • Currently not possible due to technical reasons!

Information about the payment fees

The payment options PayPal and C.O.D. are fee required because we have to pay fees for this services. Instead of charging those fees in general by adding them to the product prices, we only charge them to the customers who want those services.
We are confident that this more fair.



Information about the order process

After you ordered at our online shop we check if the ordered items will fit to your Alfa and if the items are available from our stock. It would be very helpful if you send us the details of your Alfa at the order notice (type, year of construction, engine) so that we do not waist time by requesting those information. For orders of spacers we need the shank length of your bolts if you do not have original Alfa rims (the length is different from rim manufacturer and type of rim).
After an individual check if all ordered items will fit to your Alfa, we send you the payment information.
Orders which arrive at the weekend will be processed on Monday. Please understand that we can not process all orders at Monday morning. Especially in high season we need a little bit longer if you ordered at a Sunday evening. For orders from Tuesday to Friday we need only 1-2 hours within our office hours.




Important information for deliveries outside of the European Union
After creating an online shop account with your address outside of the EU, all onlineshop prices will be shown without VAT because we do not have to charge the VAT.
That does not mean that you do not have to pay VAT in your home country in general. Only a few countries will not charge VAT or import taxes for private imports, some have a value limit like Australia. Please ask your local tax or customs office for details about import fees, taxes and VAT (Value Added Tax).

Important information for payments from outside of the European Union
For international bank transfers please use SWIFT OUR which means that you pay the bank fee.
For PayPal payments we charge a 5,- Euro PayPal fee because we have to pay up to 5% of the amount to PayPal.